Last updated: March 2026. This privacy policy has been drafted in accordance with South Africa's Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Information We Collect

When you engage with our website or services, we may gather the following categories of personal data:

• Identity and contact details: Your full name, telephone number, and email address
• Vehicle specifics: The Audi model and year you own, along with the parts you are looking for
• Geographic details: Your province and city, used to calculate shipping and arrange delivery
• Device and access data: A hashed version of your IP address, the type of device you use, and your browser details

2. How We Use Your Information

We process your personal data exclusively for the following purposes:

• Responding to parts enquiries and preparing price quotations
• Completing transactions and coordinating shipping logistics
• Sending updates and correspondence related to your purchases
• Analysing usage patterns to enhance the quality of our site and offerings
• Meeting our obligations under applicable South African legislation

3. Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS/SSL)
• Secure database storage with access controls
• IP address hashing for analytics (not storing raw IPs)
• Regular security reviews

4. Data Sharing

Your personal information is never sold, bartered, or leased to outside organisations. In limited circumstances, we may disclose data to:

• Logistics and courier partners who transport your purchased parts
• Financial service providers that facilitate payment settlement
• Government bodies or regulatory authorities where disclosure is mandated by law

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience. These include:

• Essential cookies: Required for the website to function
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings (e.g., cookie consent)

6. Your Rights Under POPIA

As a data subject under POPIA, you are entitled to:

• Obtain confirmation of what personal data we hold about you and receive a copy
• Have any inaccurate or outdated records rectified without delay
• Ask us to erase your personal data where there is no lawful reason to retain it
• Raise an objection to particular processing activities involving your data
• Submit a formal complaint to the Information Regulator if you believe your rights have been infringed

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Lead enquiry data is retained for 12 months for business purposes.

8. Contact the Information Officer

For privacy-related queries or to exercise your rights, contact our Information Officer:

• Email: [email protected]
• Phone: 068 114 4891
• Address: 67 Tulip Road, R114 Monavoni, Monavoni, Centurion, Gauteng